CANCELLATIONS & RETURNS

RETURNS

Any issues with your order, please contact us here: worldofmisthara@gmail.com.

We take pride and care when packing orders, we can assure you that you will receive the items in immaculate condition, described as the information provided with photographic evidence on each product and wrapped with careful consideration.

If you have received your order and you are not satisfied with your product we must have photographic evidence and reasons as to why you are not satisfied with our service and we will review each case individually. On most occasions we will ask you to return the item to us within 7 working days. 

Return shipping fees are not paid or refunded for by the company.

If you have received your order broken or damaged, please send us photographic evidence with the packaging and we will refund your goods once the item has been returned to us. This will not apply to items that have been misuse or damaged by the customer or attempt to return after the 7 day return policy. 

Note: Please return the item with it's original packaging.

If your refund to us has been successful, it can take between 7-10 working days for your monies to reach your account.

ORDER CANCELLATION
If you wish to cancel an order you must contact us within 1 hour of your purchase as this maybe within our working hours and our packers maybe processing your order promptly.

If a shipping label has already been printed and paid for, We can refund the cost of the order but we will not refund the shipping charges.